Delivery Information

We use various couriers to ensure quick and safe delivery of your furniture nationwide! Be assured that we only use trusted and recognised couriers to handle our deliveries. 

Lead Times:

  • Standard delivery lead time is 5-10 days nationwide. Delivered to your garden (free)
  • Express delivery lead time is 2-3 days but often next day if ordered by 11am. Delivered to the kerbside (£95) 

Communication:

  • The courier will contact you via email or phone within 5 days of placing your order to arrange a suitable delivery date. If you select the express delivery option you will be contacted much sooner.
  • Upon accepting the proposed delivery date, you will be provided tracking details in order to stay up to date with your delivery.

Missed Delivery or Cancelations:

  • If you miss your delivery the courier will need to rebook a new delivery date. This will incur a small redelivery charge which will be discussed with you at the time of booking - the fee amount will depend on the garden set you have ordered but will be approximately £30-40.
  • Should you wish to cancel your order after we have dispatched your items from our warehouse, you will be responsible for the full delivery costs incurred. The delivery cost will depend on the item you have ordered and your delivery address - an approximate fee would be between £60-£100.